Razer’s servers were down over the weekend, and as a result gamers were forced to resort to playing with their RGB-enabled mice and keyboards stuck on default settings. Razer’s drivers store profile-related information in the cloud, and when the cloud servers went down, that information became unavailable.
Frustratingly, there is an option to store profile information for Razer’s mice and keyboards locally on a machine via the Tournament Mode setting, but that isn’t the default option. There’s also no way to start Synapse in offline mode by default.
While Razer makes incredible hardware, its continued reliance on cloud infrastructure that’s prone to frequent downtime is the main drawback in recommending its products. If you’re paying over $100 for a gaming mouse, you should have the freedom to store custom profiles locally on your machine as default.
