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Nintendo responds to Wii U system crashes

Nintendo responds to a few potential problems of their new Wii U console including slow updates and system crashes via their support website.

Nintendo's new Wii U console hasn't had the best launch record: from multiple reports of the system bricking to system crashes and slow application launch times, many Wii U owners seem to be disappointed with Nintendo's new console.

The gaming giant is aware of the problems and offers responses on their official Wii U Support Page with the following statements:

Why does my system take so much time to launch an application?

"We are aware that users are experiencing load times when they launch or switch between applications. We are exploring ways to enhance features for consumers’ overall experience."

System Freezes Unexpectedly While In Use

"What to do:

Instances of system freezing are rare and unlikely to occur. If your system has frozen unexpectedly, do the following:

  • Reset your system by unplugging it from the wall for 10 seconds.
  • Ensure your system is kept current with available system updates (How to).

If additional assistance is needed, please contact us at 1-800-255-3700."

If you're having trouble with your Wii U system be sure to check Nintendo's Troubleshooting page for helpful tips.

As a whole, the gaming community–including many professional game journalist websites–praise the Wii U, hailing it as a revolutionary new system and has received high review scores across the board.

Regardless, many gamers are frustrated with the console, and a few of them are furious after accidentally bricking their system by turning it off during the long two-hour system update.

Also PC Perspective's teardown of the Wii U revealed that it's internal components aren't too impressive, making the Wii U seem overpriced in terms of hardware proficiency. The Wii U does, however, offer many impressive features and ushers in a new generation of handheld gaming.

The Wii U is now available in North America and retails at $299 (Basic) and $349 (Deluxe) respectively. For more information on the console please visit Nintendo's official website.

Derek Strickland
Derek is an avid fan of gaming and everything geeky, and is compelled to make his mark in the field of games journalism. When he's not gaming on a console (everything from SNES to X360) you can find him reading about ancient civilizations or enjoying a fantasy epic or two.

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