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MSI annouces exchange procedures for P67 and H67 motherboards

MSI has announced it is now ready to swap faulty B2-stepping Intel P67 and H67 motherboards with revised B3-stepping ones. Users can either register online for an exchange and wait for MSI's go-ahead for a swap, or wait till the end of March for a walk-in exchange at the store the board was purchased from.

MSI is now ready to provide B3-stepping Intel P67 and H67 Express boards for replacement.

According to MSI, the following is a list of motherboards in South Asia that have the updated chipset:

P67 Express models H67 Express models H61 Express models
Big Bang Marshal (B3) H67MA-E35 (B3) H61MU-E35 (B3)
P67A-GD80 (B3) PH67A-C43 (B3) H61M-E33/E23 (B3)
P67A-GD65 (B3) PH67S-C42 (B3) H61MA-P35 (B3)
P67A-GD55 (B3) H67MS-E43 (B3) H61M-P23 (B3)
P67A-GD53 (B3) H67MS-E33 (B3)  
P67A-C45 (B3) H67MA-ED55 (B3)  
P67A-C43 (B3) H67MA-E45 (B3)  
P67S-C43 (B3)    




Swap flow for South Asia end-users


Either register online:


Or, if you are not able to access the Internet:


MSI will provide a one-to-one exchange for affected customers and their motherboards once the B3-stepping boards are available. On top of the swap, MSI will provide a free SATA3 card.

For more details, visit http://event.msi.com/mb/2011/replace_event/sea/swap/ .



How do I identify the motherboard chipset's version / stepping from its outlook?


The updated MSI Intel P67 and H67 Express boards will have a 'MSI B3 Stepping Ready' sticker affixed to its packaging.

Apart from the packaging, the barcode on the box and motherboard labels will also indicate if the motherboard has a B3-stepping chipset. A more detailed guide is available at http://event.msi.com/mb/b3/ .


MSI 6 Series SATA SCAN Utility

If you still happen to be on a board with the older stepping, MSI's SATA Utility will indicate which ports are in use. This will help the user determine if he / she has connected any devices to the faulty SATA 3Gbps ports. The utility will also guide users to connect SATA devices to the unaffected SATA 6Gbps ports.


Source: MSI Press Release


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